Covid-19 Safety Measures
Update: April 2021
We will reopen on Wednesday 19th of May 2021 with Covid safety in place and staff training to provide a safe environment for our customers and our team.
Thank you for your support and your understanding during such difficult times for us all.
Please wear a face covering at all times when not seated whilst visiting us. This means when moving around the venue to visit the toilet, going outside to smoke, arriving and leaving.
Please check in upon entering using the NHS QR Code or ask our staff for a manual check in form to protect yourself, your guests and our staff.
Please follow the one way system wherever possible.
Indoors: Tables of up to 6 guests from the same household and social bubble.
Business Lunch and Dinner is allowed indoors for 6 colleagues from different households.
What’s not allowed:
It is against the law for people to gather in a group of more than six.
Mixing of households indoors not allowed (unless they are your support bubble).
It is our duty to ensure we keep our customers and staff safe. We will operate with a shorter menu to minimise the number of chefs in our kitchen and revise the opening times should this be necessary.
We have completed a Covid-19 risk assessment which our staff have been trained in. These include regular washing of hands, keeping their distance and ensuring safety guides are followed throughout.
The Government guide requires the following
1) Customers to scan the NHS QR code on arrival or leave contact details so that in case of an outbreak we can pass this to NHS Track & Trace – We recommend our customers book a table via OpenTable, our webpage or call for dining and drinking visits, so that we have your visit details, as well as being able to manage the number of people visiting to avoid over crowding. Booking via our webpage takes a couple of minutes, does not cost us anything in booking fees and you can add a message to us. We can also ask for your details on the day and manually write them in our diary. At least one person in every party should leave contact details or scan the QR code.
2) Standing by the bar is not currently permitted. You are permitted to stand outside the premises to consume your drink within the confines of our barriers assuming it is in between courses. When in the premises it is legislated that you are sat down at a table which have been set at the designated one metre plus apart. We ask parents that children remain seated at the table.
3) Celebrations, Weddings and Wakes will be limited to the latest government advice.
4) Bathroom facilities are to be restricted to one-in-one-out to ensure everyone keeps their distance. Please respect this rule and other customers. We appreciate this might be difficult but its crucial we all do our bit. Please use hand gels provided and practice hand washing as regularly as possible.
5) Please respect the one way system in place. The entrance is located at the Cranbourn St side of the building. Please wait to be seated, follow our instructions, scan the Track & Trace QR Code and use the hand gel when entering the building. The Exit is via the Bear St End of the venue, please always give way wherever possible.
6) We will take your order at the table but please be aware we are now a very small team and if you do need something don’t be afraid to give us a wave.
7) You can pay with cash however we are encouraging contactless or card payments at this time.
8) Please be respectful of our staff as we have a difficult task in our hand to provide great service as well as ensure we keep everyone safe.
9) If you, a member of your family or a friend you have been in contact with recently starts showing Covid-19 symptoms, isolate yourself, get a test and please report this immediately to the NHS Track & Trace team.
10) Please help us remain compliant by ensuring you follow social distancing guidelines for your safety, others around you and our staff.
We hope you understand that we are going to be strict with this policy and urge customers to co-operate for the greater good.
For our team:
The spread of Coronavirus (Covid-19) remains a concern for us all and we are keen to keep communicating with the community regarding response and planning. For us, as for everyone, recent events have led us into uncharted territory – it is hard to predict future impact but we will continue to follow these guidelines whilst exercising extreme caution.
From Wednesday 2nd December we will be checking staff temperatures upon arrival and at different points throughout the day. If any of our staff displays or develops any symptoms or a high temperature 37.8 + then we will be asking staff to leave immediately in order to self-isolate for 7 days.
At Cork & Bottle we routinely practice high standards of infection control. We are committed to reducing the risk by ensuring effective hygiene practices are in place for staff and we insist on full participation in these practices;
• Wearing of protective face covering while working
• Wash hands frequently with soap, especially before eating or handling food, after toilet visits, or when hands are contaminated by respiratory secretions after coughing or sneezing.
• Clean and disinfect frequently touched surfaces, tables, chairs and equipment regularly and when contaminated by nasal or oral secretions.
• Ensure supplies such as hand soap, hand sanitiser, tissues and paper towels are available for customer and staff’s use.
• Wash all crockery, glassware and utensils at high degree temperatures.
Our staff will continue to follow these procedures and as we learn more, or legislation changes, further training measures will be put in place for staff.
Please help us by using the hand sanitising stations at the front doors and throughout the venue.
As always we remain vigilant in ensuring regular and thorough cleaning is carried out daily to ensure our housekeeping is effective. We have deep clean dates booked in every month as well as the thorough daily deep clean of every section in our establishment.
What will we do if we have a confirmed case of COVID-19 at Cork & Bottle?
If we were to have a confirmed case of COVID-19 at Cork & Bottle, we expect we would be contacted by the local Public Health England Health Protection Team to discuss the case, identify people who have been in contact with them and take advice on any actions or precautions that should be taken. The Health Protection Team would, we expect, undertake an assessment of our setting and issue advice on the management of customers and staff based on this assessment.
We expect that advice given would be that the closure of the venue would be unnecessary but Public Health England would have final say and at this point the decision would be taken out of our hands.
Front of house and back of house staff
Our staff team will be subject to the same rigorous policy as the customers visiting us.
If a staff member were to experience a high temperature 37.8+ and/or new continuous cough, they would be asked to self-isolate immediately for a minimum of 7 days.
We sincerely hope we will not find ourselves in a position where continuing to operate is critically compromised due to ill-health / self-isolation of multiple staff members but if this were the case options we could consider are:
• Flexible / reduced hours
• Suspension of planned future events
• Cancellation of bookings where necessary
• In the event of a regional closure we will of course continue to respect and abide by what Government and Public Health England dictates. For a longer closure we will have to see what Government support measures, if any, are in place but our main priority will be to protect the solvency of Cork & Bottle and to have our staff team’s best interests at heart.
I would also like to reassure you that we continue to plan, review, change and develop safety measures continually here at Cork & Bottle as this challenging situation evolves.
Thank you, once again, for your continued understanding and co-operation during difficult circumstances.